Collecting your festival wristband couldn’t be easier. Head on down to wristband exchange, situated on Jubilee Square, from Wednesday 10th May to exchange your 3 day ticket for your wristband. Day tickets can be exchanged only on the day that your ticket is valid for.

If you have not received your festival e-tickets in your inbox or online ticket agent account one month prior to the festival please check in with the ticket agent that you purchased with to check on your ticket status.

For ticket collections and queries, please head straight to the Box Office, which will be situated next to Wristband Exchange on Jubilee Street. You do not need to print out electronic tickets. These tickets can be shown at wristband exchange on your phone, just have them ready to scan on your arrival.

Once you have received your tickets you will just need to bring them along to wristband exchange between the following opening times.

Wednesday 10th May – 17:00 – 21:00
Thursday 11th May – 10:00 – 21:00
Friday 12th May – 10:00 – 21:00
Saturday 13th May – 10:00 – 20:00

Please note, all festival goers must be present at Wristband Exchange to collect their wristbands.

If you are local or arrive in Brighton prior to TGE, head on down to Wristband Exchange on Wednesday 10th May to beat the queues. Both 3 day and Thursday tickets can be exchanged on Wednesday 10th May. Friday and Saturday only wristbands must be collected on the day you are attending.

Don’t forget to download our free festival app to get the most up to date festival schedule plus notifications on schedule changes and secret shows.